Monday 24th Oct 2016 - Logistics Manager

20pc productivity boost for freight forwarder

Davies Turner has seen a 20 per cent rise in productivity following the implementation of a warehouse management system from RedPrairie.

The RedPrairie WMS package includes billing software and its integrator product, an Enterprise Application Integration tool, that enables the international freight forwarder to integrate with multiple host systems, supporting multiple contracts with customers for sales, invoices and reports.

Davies Turner’s existing system didn’t fit its business requirements. Each time a new client came on board the programme needed to be rewritten, which could take up to three months and also put pressure on the company’s internal development team.

Andrew Slater, head of logistics at Davies Turner, says: “We needed a configurable system that would give us more flexibility. We chose the RedPrairie solution because it was user-friendly, and it enables us to take on new clients at short notice. We can now get a new customer onto the system in a day. The upgrade functionality within the system is also important, as it makes our business future proof.”

Slater says the solution has made the company more self-sufficient. “We were pleased with the speed of the implementation, and the communication between sites has been greatly improved due to the multi-user functionality, which means the same product and processes are used across all sites. The new solution has given us the opportunity to manipulate data easily and expand the business with a more competitive offering.”

Seven sites are live serving 45 clients. The company is now looking at rolling out the Warehouse Management Solution to the freight management arm of the business.