Friday 28th Oct 2016 - Logistics Manager

Barloworld launches service package


Barloworld has launched Truckserve, a new service package for companies that own new or used forklift trucks.

It is designed to help companies meet the operational needs and legislative requirements of the current and future UK industrial climate.

The programme is available in two levels, Truckserve and Truckserve Plus, to suit customers according to their operational needs and budget.

The agreements both offer a scheduled maintenance programme to help minimise unforeseen repairs and unproductive downtime and are both available for any truck type or make.

The standard Truckserve programme is designed for trucks that are used less frequently or for less intensive operations.  It consists of a comprehensive tailored service plan, annual brake inspection, truck condition report, tyre survey and 24-hour breakdown cover, which includes same day response.

Truckserve Plus is for more intensive operations where lift trucks are critical to the business process.  In addition to the standard package, it includes a maximum four hour service response, annual “thorough examinations” to ensure companies meet their legal obligations under LOLER regulations, a battery topping up service and annual anti-freeze replacement. 

A planned equipment performance review is also included together with driver training assessments and customers receive discounts on short-term hire equipment to boost capacity during peak periods.