Sunday 23rd Oct 2016 - Logistics Manager

Americana raise voice with VoiteQ

Americana, the owner of Bench clothing, has implemented VoiteQ’s voice technology at its Manchester warehouse in a bid to increase productivity and accuracy, as well as visibility of the operation.

The software uses VoiteQ’s VoiceMan middleware and Vocollect wearable voice computers, and replaces a paper-based picking system.

Damion Laycock, Americana’s logistics director, said: “The implementation of voice middleware was the perfect solution for us. It enabled us to gain additional functionality, but without having the expense or disruption of altering our warehouse management module. This meant we increased our productivity and accuracy quickly and cost effectively.”