Tuesday 25th Oct 2016 - Logistics Manager

ASOS.com offers same day deliveries

ASOS.com has launched a same day delivery service to customers using CitySprint and MetaPack.

The online fashion retailer will be offering the service for deliveries within and on the outskirts of the M25, within a 50-mile radius of its Hemel Hempstead warehouse.

Stuart Hill, head of customer logistics at ASOS.com, said: “Over the last six months we have looked at enhancing our delivery options and going that extra mile for our customers.

“Our warehouse in Hemel Hempstead gives us perfect access to London and the M25 region and we wanted to utilise its location to offer a same day delivery service to our customers in the London area.”

CitySprint has a national network of more than 30 service centres and is able to offer a same day service to the majority of the UK, but ASOS.com is restricted to offering deliveries in this specific location owing to the location of its warehouse.

The service also relies on MetaPack’s technology and the development of CitySprints own system to ensure it configures with ASOS.com and MetaPack.

Bel Shergill, CitySprint’s retail sector development manager, said: “CitySprint works across many different industries and prides itself on being able to meet and exceed the delivery challenges the industry in question faces.  Working with the delivery software leader MetaPack was an important part of this relationship and testament to the fact that CitySprint operates a ‘can do’ culture.”
Patrick Wall, chief executive of MetaPack, added: “[We are] proud to be working with ASOS.com and CitySprint on these new and exciting delivery options as they are once again breaking new ground by being one of the first UK retailers to offer a same day service on such a wide range of products.

“This functionality is part of our broader multi-carrier solution and we are working with ASOS.com on further developments in their delivery options which are all being made possible through the flexibility of our platform.”