Friday 21st Oct 2016 - Logistics Manager

Voice picking for Co-op on Guernsey

The Channel Islands Co-operative Society is to extend voice picking to its Guernsey depot.

The Co-op has eleven locations in Jersey and eight in Guernsey, and went over to voice picking at its food distribution centre at St Helier on Jersey last year. It said that this had increased productivity and availability, accurate consignments and timely deliveries.

General manager Ron Morris said: “The expansion of the voice solution into our Guernsey operation is a very exciting prospect having already secured numerous benefits from our existing solution in Jersey.”

The existing RF system at the Guernsey DC uses the RCS Streetwise System and Belgravium Atlanta handheld terminals.

These are already voice enabled providing flexibility to switch between traditional scanning and voice with the addition of a voice headset. With the addition of the thin client software “Voxbrowser”, the co-op has all the elements for a full voice system.

“The additional capabilities will provide us with greater productivity and accuracy improvements which in turn will continue to drive our commitment to delivering a truly first class service and product to our customer base.”