The Co-operative has increased delivery frequencies to many stores and new depot delivery schedules are being introduced, it has revealed in its annual results.
The retailer has invested some £110m in overhauling is supply network. Last year new distribution centres were opened in Newhouse and Andover. Further sites are opening in Avonmouth and Castlewood.
And it has completed the roll-out of the InStock system which is designed to improve in-store availability by automating store ordering. This is part of a £12.5m investment in the rollout of the SMART replenishment system.
The Co-operative Group reported sales up one per cent to £13.3bn in its annual results. Operating profit was up 0.5 per cent to £585m .
Chief executive Peter Marks said: “Over the past year we have invested in the services, systems and infrastructure we need to deliver real value to our customers while setting out to realise the true potential of our vast, diverse customer base and our strong family of businesses.”