Tuesday 6th Dec 2016 - Logistics Manager

Write-off forklift flogged online

An FLTA member dealer who had advised that a counterbalance truck was beyond economical repair, was subsequently contacted by the vehicle’s new owner who had purchased it without warranty online.

 “The customer was distressed as his ‘new’ truck had stopped working,” said Andy Pilkington, managing director of Allways Forktruck Services.

“You can imagine his reaction when he discovered that the truck that he purchased in ‘as new condition’ had been written off just weeks earlier.”

Martyn Fletcher, chairman of the Fork Lift Truck Association, said: “Stories like these are by no means commonplace, but we are aware of a small number of rogue traders operating online who consistently sell trucks of poor quality… Unfortunately, customers have little or no recourse when things go wrong.”