Panther, the two-man delivery specialist, has invested £250,000 in technology including, a mobile app, geo-tagging for drivers, a track and trace system, and a new-look web site.
The company offers a next-day delivery service from one hub of heavy goods such as household furniture, bathrooms and office furniture.
The app downloads details of daily deliveries for the drivers. It also allows customers to sign for their goods, removing the need for paperwork or a POD device.
The new technology means Panther is now able to text or email a customer the night before a delivery, providing a three-hour time frame.
A second message is sent to the customer in the hour before the delivery.