Tuesday 27th Sep 2016 - Logistics Manager

eBay and Argos team up for new click & collect service

eBay and Argos have joined forces to offer a click & collect service, which will enable shoppers to purchase products from eBay merchants and pick them up at Argos stores throughout the UK.

With at least 50 eBay merchants initially participating in the trial, goods will be available for collection at 150 UK Argos stores.

Argos said that click & collect is expected to grow significantly in the UK, as a result of shoppers increasingly using digital channels, and demanding a variety of convenient fulfilment methods for their orders.

Managing director at the company, John Walden, said: “Having pioneered click & collect in 2000, it now accounts for around a third of our business and continues to grow.

“We look forward to assessing the opportunity for Argos to provide fulfilment for eBay’s merchants, including the operational requirements, attractiveness to sellers and consumers, and opportunity for increased customer footfall.”

President of eBay Marketplace, As Devin Wenig, added: “The distinction between offline and online shopping continues to blur. Traditional retail isn’t going away; it is transforming. Smart retailers are innovating, reimagining the store and what it means to shop.

“Argos’ store network and operating model is fit for serving customers in a digital future. This exciting pilot takes us one step nearer to our goal of offering customers an inspired and seamless shopping experience.”