Wednesday 28th Sep 2016 - Logistics Manager

Royal Mail improves access to parcels services for business customers

Royal Mail has created a new parcels shipping and tracking application programming interface (API) for business account customers to improve integration between their IT systems and Royal Mail.

Customers using the system will have access to all of Royal Mail’s parcel services both for UK and international destinations. Customers will also be able to track the progress of their consignments, check the track status of an item and retrieve the tracking history of their shipment.

The system also means new customers can connect their systems to Royal Mail much faster than previously.

Nick Landon, managing director of Royal Mail Parcels, said: “Royal Mail is very pleased to introduce our new Shipping and Tracking API which will enable e-retailers to improve and speed up the integration between their own IT systems and Royal Mail. The new API provides the potential for improved parcels management as well as enabling e-retailers to connect their systems to Royal Mail software much quicker than previously.”