Frozen food distributor and cash & carry owner Dales has invested in an Accord Distribution System from supply chain solutions specialist, Business Computer Projects (BCP) to handle all aspects of their business.
Dales is a family-controlled business based in Liverpool and Leeds. The Liverpool business, where the head office, sales office, cash & carry and main cold store are located, specialises in the sale and distribution of seafoods nationwide.
With a stockholding at any time of 2,500 pallets of frozen foods, Dales can pallet pick mixed products in-house for its customers.
The Leeds branch houses the headquarters, telesales office and cold store for Dales Food Service. From here the company serves a variety of outlets including restaurants, takeaways and cafes within a 100-mile radius of the city. All deliveries, from both Liverpool and Leeds, use Dales’ own fleet of modern, purpose built refrigerated vehicles.
BCP, a leading supplier of specialist supply chain solutions to the food and drink wholesale industry with key clients including Woodward Foodservice, BWG, Musgrave, Pets at Home, Pedigree Foodservice and SPAR.
Dales’ investment covers the complete Accord solution, including Purchasing, Sales Order Management, Stock Control, Telesales and Financial Accounting. It will be implemented in a series of phases during 2005 – installation of the cash & carry system in Liverpool being the first phase. The company is expanding rapidly and will ultimately have a 30-user system, once Accord is installed across all sites.
Gwynn Lewis, company accountant at Dales, explains “We had outgrown our old system which offered only limited functionality. Accord is very comprehensive and able to handle all aspects of our business – cash & carry, delivered and foodservice. We are confident it will help us to improve our performance and customer service and grow our business successfully.”