Monday 24th Oct 2016 - Logistics Manager

Teleroute implements payment protection

Freight and vehicle exchange company Teleroute has launched a new service to help protect transport professionals against failed payments.

Payment Insurance will be provided by inter-company credit risk specialist TCRe and will provide operators with a payment guarantee on any transaction carried out through the freight exchange, at a cost of 1.4 per cent of the price agreed.

Riamundo Diaz, chief executive of Teleroute, said: “Security is becoming increasingly important to the transport industry across Europe. It is something we take very seriously and are dedicated to implementing appropriate security measures for safeguarding daily business practice.”

The Wolters Kluwer company is a pan-European provider of electronic services for the transport and logistics industry. To ensure additional safety it verifies each subscription with the UK Chamber of Commerce, requests a VAT number and checks the company has been registered for at least one year.

Teleroute also offers three further security services: the Indelicate Customer Service, a management tool that monitors complaints on payment issues; Freight Talk, a workflow tool that initiates secure online negotiation, confirmation and tracking; and the Transport Company Directory, a business directory used to find suitable partners.