Retail – Logistics Manager Magazine https://www.logisticsmanager.com Pan-sector news, insight and analysis for logistics practitioners and supply chain strategists Fri, 20 Sep 2019 13:17:49 +0000 en-GB hourly 1 https://wordpress.org/?v=5.2.3 Ocado Andover fire “unprecedented within the UK” https://www.logisticsmanager.com/ocado-andover-fire-unprecedented-within-the-uk/ https://www.logisticsmanager.com/ocado-andover-fire-unprecedented-within-the-uk/#respond Fri, 20 Sep 2019 13:17:49 +0000 https://www.logisticsmanager.com/?p=39208 The fire that destroyed Ocado’s warehouse in Andover in February 2019 cost Hampshire Fire and Rescue Service (HFRS) £132,107 to fight. The figure was released following a Freedom of Information Act request by the BBC into the four day fire which burned from the 5th to 8th February 2019 and was declared a major incident […]

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The fire that destroyed Ocado’s warehouse in Andover in February 2019 cost Hampshire Fire and Rescue Service (HFRS) £132,107 to fight.

The figure was released following a Freedom of Information Act request by the BBC into the four day fire which burned from the 5th to 8th February 2019 and was declared a major incident twice.

The FoI also revealed that HFRS did not have the power to recover the charges from Ocado or its insurers.

A review costing £164,000 to look at the causes and development of the fire was also commissioned and funded by the Hampshire Fire and Rescue Authority (HFRA).

Furthermore, a report by the chief fire officer at HFRA has been published this week, providing more details.

The chief fire officer’s report stated that a fire in an industrial building with the specific automated technology as used by Ocado was “unprecedented within the UK” and there was a strong desire from all quarters – including Ocado – to prevent such a reoccurrence.

The report said that processes inside the building were highly automated, with over 1,000 robots picking customer shopping ordered online. Ocado, the report said, have taken their own learning from the incident and will be researching how systems integrated into their technologies can better prevent and detect fires.

In April 2019 it was determined that the fire at Ocado’s Andover fulfilment centre was caused by an electrical fault in a battery charging unit that caused the plastic lid on the top of a grocery carrying robot to catch alight. At the time Ocado said it had taken steps to eliminate the risk of such an event occurring again including additional localised smoke detectors and the removal of the plastic lid on its bots.

Ocado has promised to “build a state-of-the-art replacement facility”.

In August a small fire occurred at Ocado’s Erith customer fulfilment centre outside the building in a hopper containing waste packaging.

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ArrowXL signs two-man delivery deal with Aldi https://www.logisticsmanager.com/arrowxl-signs-two-man-delivery-deal-with-aldi/ https://www.logisticsmanager.com/arrowxl-signs-two-man-delivery-deal-with-aldi/#respond Mon, 16 Sep 2019 14:15:08 +0000 https://www.logisticsmanager.com/?p=39151 Arrow XL has signed a three-year deal with Aldi for two-man home delivery of oversized items including garden furniture, spa pools and DIY items. The deal was announced on the same day as AO signed a three-year deal with the supermarket chain for home delivery of its Specialbuys range. ArrowXL expects to handle in excess […]

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Arrow XL has signed a three-year deal with Aldi for two-man home delivery of oversized items including garden furniture, spa pools and DIY items.

The deal was announced on the same day as AO signed a three-year deal with the supermarket chain for home delivery of its Specialbuys range.

ArrowXL expects to handle in excess of 10,000 deliveries each year on behalf of Aldi – collecting the products directly from the retailer’s fulfilment centre in Northamptonshire before organising onward delivery.

ArrowXL was awarded the contract following a competitive tender. Chief executive Charlie Shiels said: ““Aldi continues to go from strength to strength and this important contract will allow us to play a key role in supporting the retailer’s future growth. Our specialist delivery heroes are specifically trained to ensure they provide the very best customer experience possible for this high profile and well-loved brand.”

David Barter, MD of national IT at Aldi, said: “Whilst we continue to enjoy huge success across our network of stores, we are also experiencing rapid growth online. We required the support of a home delivery partner to enable more customers to shop with us, as we focus on continuing to improve our shopping experience.

“ArrowXL has a fantastic track record and can quickly scale up and down operations to fit our needs, which is ideal for us as we continue to introduce new and exciting products at different times of the year,” he added.

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AO and Aldi sign three-year home delivery deal https://www.logisticsmanager.com/ao-and-aldi-sign-three-year-home-delivery-deal/ https://www.logisticsmanager.com/ao-and-aldi-sign-three-year-home-delivery-deal/#respond Sun, 15 Sep 2019 23:01:53 +0000 https://www.logisticsmanager.com/?p=39130 Online electricals retailer AO has signed a three-year deal with supermarket Aldi for home delivery of its Specialbuys range. Aldi’s Specialbuys are already available to purchase online, but the three-year partnership will see AO provide its services for larger products such as barbecues, patio furniture and sports equipment that will require two-person home delivery. AO […]

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Online electricals retailer AO has signed a three-year deal with supermarket Aldi for home delivery of its Specialbuys range.

Aldi’s Specialbuys are already available to purchase online, but the three-year partnership will see AO provide its services for larger products such as barbecues, patio furniture and sports equipment that will require two-person home delivery. AO will also introduce increased weekend delivery options.

David Ashwell, MD of AO Logistics, said: “We are extremely proud of the award-winning logistics capability we have built here at AO. There’s no better stamp of approval than other retailers, like Aldi, wanting to partner with us to help them deliver exceptional service to their customers.”

David Barter, MD of national IT at Aldi, said: “Our online Specialbuys are going from strength to strength, and this partnership with AO will allow us to offer customers even more options for our larger products that require home delivery.”

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Waitrose to develop automated online fulfilment in-house https://www.logisticsmanager.com/waitrose-to-develop-automated-online-fulfilment-in-house/ https://www.logisticsmanager.com/waitrose-to-develop-automated-online-fulfilment-in-house/#respond Thu, 12 Sep 2019 10:28:07 +0000 https://www.logisticsmanager.com/?p=39108 John Lewis Partnership said it would not be continuing its relationship with Today Development Partners (TDP), which was to explore opportunities around automated online fulfilment. In May Waitrose & Partners said it had signed a deal with TDP to develop three new Customer Fulfilment Centres (CFCs) with “state-of-the-art technology”. In its interim results John Lewis […]

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John Lewis Partnership said it would not be continuing its relationship with Today Development Partners (TDP), which was to explore opportunities around automated online fulfilment.

In May Waitrose & Partners said it had signed a deal with TDP to develop three new Customer Fulfilment Centres (CFCs) with “state-of-the-art technology”.

In its interim results John Lewis Partnership said: “We have recently decided not to continue with that relationship and will instead pursue our online ambitions utilising existing expertise across the partnership.

“We have plans to further strengthen our online capabilities this year with our new customer fulfilment centre in Enfield, as we build towards trebling the size of our online grocery operation to a £1bn business over the next three years.”

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XPO Logistics wins JD Sports outdoors contract https://www.logisticsmanager.com/xpo-logistics-wins-jd-sports-outdoors-contract/ https://www.logisticsmanager.com/xpo-logistics-wins-jd-sports-outdoors-contract/#respond Thu, 12 Sep 2019 09:37:53 +0000 https://www.logisticsmanager.com/?p=39103 JD Sports has selected XPO Logistics to optimise the UK supply chain for its GO Outdoors brand, integrating the distribution stock with other brands including Blacks, Millets and Ultimate Outdoors. To facilitate this XPO has set up a 353,000 sq ft distribution hub for JD Sports in Middlewich, Cheshire, consolidating existing warehouse operations in Rochdale, […]

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JD Sports has selected XPO Logistics to optimise the UK supply chain for its GO Outdoors brand, integrating the distribution stock with other brands including Blacks, Millets and Ultimate Outdoors.

To facilitate this XPO has set up a 353,000 sq ft distribution hub for JD Sports in Middlewich, Cheshire, consolidating existing warehouse operations in Rochdale, West Hallam and Swandlncote, in order to integrate a branded direct-to-store supply chain.

Distribution will be consolidated into a single, dedicated delivery network with in-cab technology providing real-time tracking and reporting. The fleet will distribute store replenishment stock, deliver e-commerce click-and-collect orders to more than 300 outdoor division stores in the JD Sports brand portfolio, and support e-commerce fulfilment across all Outdoor brands.

Lee Bagnall, chief executive of the outdoor division at JD Sports, said: “XPO’s integration of the warehousing, transport and e-commerce supply chain operations for our outdoor brands will generate new efficiencies and position us for continued growth. We look forward to a long collaboration with XPO in the UK.”

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Wren Kitchens purchases 3.5 acre Bristol site https://www.logisticsmanager.com/wren-kitchens-purchases-3-5-acre-bristol-site/ https://www.logisticsmanager.com/wren-kitchens-purchases-3-5-acre-bristol-site/#respond Wed, 04 Sep 2019 07:58:01 +0000 https://www.logisticsmanager.com/?p=38991 Kitchen retailer Wren Kitchens has bought a 3.5 acre plot at Delta Properties’ newly released extension of Central Park, Bristol. The site has full planning consent already granted for open storage or new build warehouse and distribution, meaning no further planning permission is required prior to commencing development. Wren Kitchens has purchased the plot for […]

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Kitchen retailer Wren Kitchens has bought a 3.5 acre plot at Delta Properties’ newly released extension of Central Park, Bristol.

The site has full planning consent already granted for open storage or new build warehouse and distribution, meaning no further planning permission is required prior to commencing development.

Wren Kitchens has purchased the plot for a new transport depot.

Liam Knaggs, property manager at Wren Kitchens, said: “We are strategically opening transport depots across the UK to ensure our delivery service continues to be economically efficient and first-class. By securing this land with Delta Properties, we envisage opening a new transport depot by 2020.”

The company delivers over 2,000 kitchens a week to customers across the the UK. This recent investment is part of Wren’s wider growth plans to cater for increased business and to ultimately reduce fuel costs and emissions.

Wren Kitchens currently has a fleet of 75 7.5-tonne HGVs and 90 18-tonne HGVs, operating out of five depots located in Howden, Barton-upon-Humber, Bristol, Stansted and Larkhall.

Michael Shebson, of Delta Properties, said: “Our infrastructure programme including a new access road, is on schedule, to be completed later this year. Discussions with other potential occupiers continue, attracted by the location to the motorway network with the imminent opening of the new M49 junction, and the huge benefits the existing planning consent brings.”

Delta Properties announced the first deal at Severn Road with HGV rental firm Dawsongroup in July.

Avison Young and Knight Frank acted on behalf of Delta Properties.

By Liza Helps

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Tesco launches phase two of green package plan https://www.logisticsmanager.com/tesco-launches-phase-two-of-green-package-plan/ https://www.logisticsmanager.com/tesco-launches-phase-two-of-green-package-plan/#respond Mon, 02 Sep 2019 13:41:23 +0000 https://www.logisticsmanager.com/?p=38939 Tesco has warned suppliers that it will assess the size and suitability of packaging as part of category reviews and ranging decisions from next year. The move is part of the second phase of its Remove, Reduce, Reuse & Recycle plan, which has been launched at a series of meetings with 1,500 suppliers. Chief executive […]

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Tesco has warned suppliers that it will assess the size and suitability of packaging as part of category reviews and ranging decisions from next year.


The move is part of the second phase of its Remove, Reduce, Reuse & Recycle plan, which has been launched at a series of meetings with 1,500 suppliers.

Chief executive Dave Lewis (pictured) said: “In the first quarter of 2018 we audited all packaging materials in our business and set ourselves a challenge to remove all hard to recycle material by 2019; we’re on track for Tesco own brand and we’re working with branded suppliers to deliver the same.

“Now we’re taking the next step and tackling excess packaging. From next year, we will assess packaging as part of our ranging decisions, and if it’s excessive or inappropriate, we reserve the right not to list it. Through the lens of Remove, Reduce, Reuse & Recycle we can transform our approach to packaging.”

Information shared at the supplier meetings included a case study from a branded crisp manufacturer. By reducing the size of packaging on multi-buy crisps by 23 per cent, the manufacturer delivered a reduction of 5,000 tonnes in packaging weight and 50,000 less road miles as pallets were packed more efficiently, reducing the number of lorry journeys.

Tesco also reiterated its call for the government to introduce a national collection and recycling infrastructure to deliver a closed loop for packaging.

By Malory Davies

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Zalando tests mobile picking robots https://www.logisticsmanager.com/zalando-tests-mobile-picking-robots/ https://www.logisticsmanager.com/zalando-tests-mobile-picking-robots/#respond Fri, 30 Aug 2019 13:46:39 +0000 https://www.logisticsmanager.com/?p=38913 A  test project at Zalando with Magazino’s mobile picking robot TORU has been completed – opening the way for the expansion of the robot fleet and the move to a larger operational area are on the agenda. At the test site in Erfurt, the robots were deployed parallel to humans within the Zalando warehouse and […]

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A  test project at Zalando with Magazino’s mobile picking robot TORU has been completed – opening the way for the expansion of the robot fleet and the move to a larger operational area are on the agenda.

At the test site in Erfurt, the robots were deployed parallel to humans within the Zalando warehouse and responsible for the autonomous storage and retrieval of shoe boxes in shelving racks.

“We were able to exceed the requirements in all areas. What makes us particularly happy is that the hard work of the past weeks has paid off so clearly,” said Markus Ruder, project manager at Magazino.

Carl-Friedrich zu Knyphausen, head of logistics development at Zalando, said: “After various assignments in Pick and Stow, the robots have clearly proven themselves in our logistics test environment.”

The two robots from the Erfurt logistics centre will now be deployed at Zalando’s Lahr site in southern Germany and will be reinforced by six more TORU robots in the course of this summer. The robots will initially be put into operation in a separated part of the shoe area within the warehouse where they will be trained. In a second step, the robots will be connected to the warehouse management system.

Laser scanners and 3D sensor technology at the front and rear enable the autonomous robots to safely support the employees in their activities while operating in parallel. If TORU registers an employee or an obstacle on its route, it first slows down, stops in time and waits – or searches for an alternative route if the route remains blocked.

In 2018 Zalando put the first TORU robots into operation in Erfurt in 2018. The robots support storage and picking of shoe boxes.

In contrast to other automation technologies, in which only entire load carriers such as pallets or crates can be moved, the mobile TORU robots use artificial intelligence as well as 3D camera technology to recognise, grasp and transport individual objects.

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Small fire at Ocado’s Erith fulfilment centre https://www.logisticsmanager.com/small-fire-at-ocados-erith-fulfilment-centre/ https://www.logisticsmanager.com/small-fire-at-ocados-erith-fulfilment-centre/#respond Wed, 28 Aug 2019 08:00:10 +0000 https://www.logisticsmanager.com/?p=38873 Ocado says a small fire at its Erith customer fulfilment centre occurred outside the building in a hopper containing waste packaging. “The London Fire Brigade was in attendance and the fire has now been extinguished,” it said in a statement. “Given that the facility was evacuated, as required whenever a fire is reported, there was […]

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Ocado says a small fire at its Erith customer fulfilment centre occurred outside the building in a hopper containing waste packaging.

“The London Fire Brigade was in attendance and the fire has now been extinguished,” it said in a statement.

“Given that the facility was evacuated, as required whenever a fire is reported, there was some disruption to picking and some customer orders have had to be cancelled. The fire suppression measures in place performed as intended and the fire did not spread.”

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Grocery market remains flat https://www.logisticsmanager.com/grocery-market-remains-flat/ https://www.logisticsmanager.com/grocery-market-remains-flat/#respond Mon, 26 Aug 2019 15:03:24 +0000 https://www.logisticsmanager.com/?p=38858 The grocery market has not expanded in the past year, according to figures for the 12 weeks to 11th August from Kantar. Fraser McKevitt, head of retail and consumer insight at Kantar, said: “The memory of last year still looms large for retailers and this summer’s comparatively poor weather, combined with low levels of like-for-like […]

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The grocery market has not expanded in the past year, according to figures for the 12 weeks to 11th August from Kantar.

Fraser McKevitt, head of retail and consumer insight at Kantar, said: “The memory of last year still looms large for retailers and this summer’s comparatively poor weather, combined with low levels of like-for-like price rises, have made growth hard to find for retailers.

“July’s hottest day on record wasn’t enough to shift the market into growth, but the grocers will have been encouraged by glimpses of better weather during the past four weeks which helped boost sales of summer staples like hayfever remedies, suncare and burgers by 17 per cent, 8 per cent and 5 per cent respectively.”

Lidl’s sales increased by 7.7 per cent and the discounter reached a record market share of 5.9 per cent during the past 12 weeks. Sales at Aldi increased by 6.2 per cent.

Ocado claimed the top spot as the UK’s fastest growing grocer, increasing sales by 12.6 per cent this period.

Co-op also found growth: sales are 0.2 per cent higher compared with a year ago.

Sainsbury’s accounted for 15.4 per cent of supermarket sales this period. McKevitt said: “While each of the big four lost share, Sainsbury’s will be cheered to be the strongest performer among this cohort for the first time since November 2017.”

Asda and Tesco’s sales shrunk by 1.5 per cent and 1.6 per cent respectively.

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