Friday 30th Sep 2016 - Logistics Manager

Sainsbury’s launches click and collect for groceries

Sainsbury’s is launching a click and collect grocery service enabling customers to pick up shopping they have ordered online from a local store.

sainsbury click and collectIt will rolling out the service at 20 stores over the next two weeks and expects to have 100 by the end of the year.

Customers can choose a participating store and collection time to pick up shopping from a refrigerated van which will be parked in designated area in the store’s car park. All collections are subject to a minimum £20 spend, with no collection charge. Customers can place orders up to 20 days in advance.

The free collection slots will be available at eligible stores from Monday to Saturday from 8am to 1pm and then 2pm until 8pm in the evening. The service will also be available during store opening times on a Sunday.

Robbie Feather, Sainsbury’s online director, said: “We’ll have 20 locations live by the end of March and will quickly roll out our service from there, incorporating feedback from our customers and colleagues as we go.”

Online is now a £1 billion business for Sainsbury’s and accounts for five per cent of sales. The retailer will open its first ‘dark store’ will open in Bromley-by-Bow next year.