Saturday 20th Oct 2018 - Logistics Manager Magazine

Pedigree invests in voice activated WMS

Pedigree Wholesale has invested in a multi-depot Accord system from supply chain specialist Business Computer Projects (BCP).
The system features a fully integrated voice activated Warehouse Management System, and other modules such as purchasing, stock control, telesales and financials. The voice WMS, was fitted into the bulk warehouse in Nottingham where bulky, low value goods are stored.
Implementation took place over several months starting with the installation of a radio frequency (RF) network, followed by RF goods receiving, then voice functionality for put-away and replenishment and, finally, for picking.
Following the success of the system in the bulk warehouse – in particular the improvement in picking accuracy – voice picking was introduced into the accessory warehouse which stores 75 per cent of the company’s products. Voice put-away and replenishment completed the installation.
Accord’s multi-depot design provides full visibility of stock and its movement and matching to SOP and POP so that Pedigree can fully control and monitor these activities across all depots.
The system has enabled Pedigree to rationalise stocks, reduce out-of-stocks, cut time spent on buying and improve the buying process by using sophisticated demand forecasting.
The voice WMS has helped Pedigree control and monitor warehouse operations and optimise use of warehouse space. All invoices are now produced automatically on completion of picking. Picking rates have improved and accuracy is more than 99 per cent.
Brian Mellors, Pedigree’s financial director, said: “We now have effective control across our whole business and are fully equipped to grow successfully and increase our market share.”
The company plans to launch web ordering early this year and will be looking to introduce voice picking at its smaller depots.