ICI has renewed its contract with TDG for warehousing and distribution of brands such as Dulux, Cuprinol and Polycell.
The five year contract operates from two main operating centres – Goole and Stowmarket. From these sites and eight outbases TDG ships 285,000 tonnes of paint each year with delivery accuracy and timeliness scores of 99.8 per cent and 99.9 per cent respectively, partly as a result of the recent installation of voice recognition technology.
TDG has been working for ICI, now part of Akzo Nobel, for more than 20 years. To start with TDG provided haulage but now it supports ICI with end-to-end supply chain solutions which extend as far as China for accessory products such as brushes and sprayers.
Recently TDG has also started recovering cardboard and polythene waste from the network of ICI trade and retail outlets. TDG processes it back at the operating centres and sells it on for recycling.
Peter Lidstone, ICI’s supply chain director, said TDG’s investment in voice recognition technology and work on waste recovery “have helped us save money and improve efficiency.”
“Implementing voice picking technology has been really successful and it’s helped us deliver consistently high service levels to ICI,” said Alan Buttery, business director at TDG. “We pick 59 million cans of paint each year and guarantee next day delivery, so maximum accuracy in the shortest time is absolutely essential.”