Forecasting demand, and then balancing it with supply chain capabilities, has never been straightforward – there was no Golden Age when the customer’s economic order quantity bore any resemblance to the manufacturer’s economic batch quantity. And, says Sam Tulip, demand management is becoming more complex.
This year’s Black Friday turned out to be one of John Lewis’ busiest shopping periods, according to the retailer.
26 per cent of refunded retail goods are unfit for resale, new research from Barclaycard has found. According to the credit card company, 57 per cent of merchants give refunds ‘regardless of product condition’ to keep good customer relationships.
Managing large scale transport operations has become more challenging as supply chains have become more extended and more complex. More and more organisations are turning to the control tower concept.
Spiralling online buying is sending the fashion industry into a spin. Does automation hold the key to a more efficient warehouse? Or is it a costly hindrance? Alexandra Leonards looks at automation’s place within the industry.