Monday 18th Feb 2019 - Logistics Manager Magazine

Do your customers love you?

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They may always be right but they also hate waiting, and the approach to customer service employed by Starbucks with Gist was what led to the two walking away with the 2014 European Supply Chain Excellence Award for Customer Service & Support.

With application deadline to this year’s ceremony just around the corner, don’t leave the judges waiting on-line for your nomination.

The Awards are the gold standard of supply chain achievement and overall winners include some of Europe’s leading companies such as Vodafone, BASF, Danone Baby Nutrition and GlaxoSmithKline.

The winners of the 2015 Awards will be announced at a glittering ceremony at the London Hilton on Park Lane on Monday, 16th November.

The European Supply Chain Excellence Awards are organised by Supply Chain Standard in association with PwC.

There were a record number of entries last year – and 72 companies made it to the final stage of the awards judging.

What makes the European Supply Chain Excellence Awards special is the stringent process to analyse supply chain performance. Our judging team is made up of senior industry figures who bring years of experience to bear. Shortlisted companies are asked to make presentations to our judges and face detail questioning from panel members.

It’s a uniquely exhaustive process that makes the Awards uniquely worth winning.

You can find full entry details at the Awards web site: