Royal Mail has contracted Zebra Technologies to supply 76,000 hand-held devices as part of a £130m technology investment programme over the next five years.
The devices, known as Postal Digital Assistants (PDAs) will be use within the processing, delivery and collection services of Royal Mail and Parcelforce Worldwide. Roll-out of the devices will begin in summer 2015.
The TC75 devices are expected to provide greater visibility for sender and recipient as well as increasing operational productivity with faster scanning.
Nick Landon, managing director of Royal Mail Parcels, said: “The launch of our new hand-held devices will deliver immediate impact for our customers, and our postmen and women. We are pleased to be supported by Zebra and BT as Royal Mail continues to innovate and preserve our leading position in the UK parcels market.”
Zebra Technologies was selected by BT on behalf of Royal Mail, as part of its managed service agreement with the postal carrier. BT will also provide on-going maintenance for the devices through its Field Force Automation service.