Crisis of confidence in UK management

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Almost half of workers (47 per cent) have left a job due to bad management, according to the Chartered Institute of Management and 50 per cent believe that they could do a better job than their current manager. A similar number (49 per cent) said they would be prepared to take a pay cut, in order to work with a better manager.

Ruth Spellman, CMI chief executive, said: “The figures reveal the depth of the crisis of confidence in UK management and leadership and the enormous toll bad management is taking on the UK economy and people’s wellbeing.” 

The CMI, has launched a Manifesto for a Better Managed Britain to demand that urgent action is taken to transform management and leadership performance.

Some 3,000 adults were surveyed by OnePoll for the CMI. Around 68 per cent of managers surveyed confessed to being “accidental” managers, not aspiring to occupy management roles at the start of their careers.  Two in five admitted to not wanting the responsibility of managing people at all, while 63 per cent of managers say they had no management training.  Only 28 per cent of managers hold any type of formal management qualification.

Spellman said: “It’s not surprising bad management is such an issue in the UK.  We invest less in our managers than our global competitors and it shows.  It’s telling that the majority of individuals never set out to manage people, and have not been trained to do so. If we’re going to stay competitive internationally, the government and employers need to address this worrying skills gap.  In what other profession would it be acceptable for only a quarter of practitioners to hold a professional qualification?  The sad truth is that UK managers are no longer regarded as professional, competent or accountable. By signing up to the Manifesto, policy makers, managers and leaders can demonstrate their commitment to raising UK plc’s game.”

More than 1,500 leaders and managers have already pledged their commitment to CMI’s Manifesto, from organisations including PriceWaterhouseCoopers and Interbrand. The Manifesto sets out the case for the government to make the development of effective managers a national priority – with the public sector leading by example.  Employers are called upon to develop professional managers and leaders in their organisations and to foster a culture where competence and accountability are paramount.  The requirement for individual managers is to demonstrate professionalism, be role models and commit to continuous professional development.   


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