Brightwell Aerials has improved efficiency and accuracy of timely deliveries after equipping its vehicles with Quartix real-time tracking.
The Hemel Hempstead-based company, which installs and maintains aerial radio and satellite distribution systems, employs four engineers and has so far connected two of its vans to the Quartix pay-as-you-go plan, which features the optional Google mapping facility.
Director Bill Flitney said: “We install and repair aerials on blocks of flats in Herts, Beds, Bucks and London. The Google mapping on the Quartix system not only identifies the whereabouts of each vehicle but can also give assistance to our engineers attending the flats.
“I can see the work required on a particular building and assist the engineers from satellite dish locations by simply zooming down via the internet.”
He says the system is also beneficial for locating access. “On any building I can actually see possible dish positions and the actual size of the blocks we are working at, and this is crucial to assessing the size and possible difficulty involved in ensuring safe access.”
The mapping system is also being used to assist engineers in locating farms, factories and remote buildings. “Quartix tracking certainly pays for itself time after time through this one benefit alone,” adds Flitney.
The service is also helping to boost customer service as an accurate time of arrival can now be given.