Woolworths has completed an implementation of Manhattan Associates’ supply chain platform at its distribution centre in Stoke-on-Trent in just 16 weeks. The distribution centre, run on behalf of Woolworths by Wincanton, is dedicated to Woolworth’s e-commerce operation which offers 200,000 products and includes a wide range of entertainment goods.
A review of Woolworths’ existing distribution network concluded that optimising the fulfilment capability of its e-commerce operation was dependent on having a specific supply chain solutions infrastructure capable of handling large volumes of small orders
“Managing inventory for stores often means fulfilling orders for a small number of items in large quantities. In contrast, an e-commerce operation processes large volumes of orders, each typically consisting of a small number of individual units of either a single or several stock-keeping units. It therefore needs a dedicated system to fulfil demand,” said Tim Owrid, supply chain director at Woolworths.
“The Manhattan Associates system allowed us to make significant improvements in terms of visibility and efficiency in a matter of weeks. Such a rapid implementation capability was a critical factor in our selection process and Manhattan Associates was the obvious choice given that rival solutions would have taken up to a year to deploy. We just couldn’t wait that long to see improvements – especially as Christmas is just around the corner. Getting the right products to the customer on time is our main priority.”
Rapid warehouse deployment for Woolworths
Woolworths has completed an implementation of Manhattan Associates' supply chain platform at its distribution centre in Stoke-on-Trent in just 16 weeks.
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