Luxury leather goods brand Mulberry has deployed Manhattan’s SCALE software at its distribution centre in Chilcompton, Somerset, resulting in improved inventory control, more efficient picking and better use of warehouse space.
In order to cope with increased demand the company needed to switch from a manual paper-based system to a technology driven approach to warehouse management.
“Following the deployment of Manhattan’s system we have a much more efficient warehouse,” said Richard Cunningham, IT director for Mulberry.
“Over the Christmas period we were able to employ temporary staff to fulfil internet orders for the first time because the training of staff on the technology-supported picking process took just 15 minutes rather than the four months it took previously in the manual environment…Looking ahead, we have forecast that by this time next year we will have doubled the amount of goods relative to what we are processing at the DC today. We would not be able to handle this growth without the new software.”
Humphrey Henry, warehouse manager at the facility, added: “New stock arrives quarterly and each SKU is allocated to a pre-defined bay. Under our old system, the early arrival of a large order might mean that a bay would sit empty until the next quarterly delivery or be filled with a product that arrived out of sequence. We were suffering problems with stock location, wasted space and an overall lack of visibility.”
Mulberry plans to fully integrate Manhattan SCALE with its host system, in order to achieve the automation of all processes including the closing of orders and invoicing.