Saturday 22nd Oct 2016 - Logistics Manager

Trials start of 2 hour ‘store to door’ service

The UK’s first two hour time slot “store to door” delivery service for retailers across a shopping centre, is to be put on trial, run from a shopping centre by CitySprint, in partnership with Standard Life Investments.

The service will enable customers to pick a two-hour time slot for delivery of their shopping, and allow them to track it in real time.

Churchill Square Shopping Centre

The trial launches at Churchill Square Shopping Centre in Brighton on Thursday 10th April 2014, and will run for two weeks during the centre’s busiest periods from Thursdays to Sundays.

“We understand that consumer expectations are increasing every day and by working together we can offer visitors to Churchill Square even more convenience and flexibility,” said Patrick Gallagher, chief executive of CitySprint.

Ed Jenkins, head of UK retail for Standard Life Investments, said: “The nature of retailing is changing which is why we’re constantly looking for new ideas to improve the experience of shoppers across our portfolio of centres.

“Our latest initiative is a simple yet effective service that allows customers to combine the experience of visiting Churchill Square with the convenience usually associated with online shopping, helping to drive retailer sales across the Centre.”