Department store Harvey Nichols has installed a business intelligence platform from Board, replacing a number of existing tools from Business Objects, Arthur Planning and Hyperion as it tries to “harmonise” its business and reduce costs.
The new system, which was delivered by Retail Assist, the company’s business partner for the retail sector, has helped to speed up user requests enabling them to be actioned in hours rather than days.
Martin Schofield, IT and logistics director at Harvey Nichols, said: “Our reporting is now more accurate and, as we have only one licence to pay, it’s more cost-effective. With the Board business intelligence framework in place, we can build in enhancements that will support our business expansion.”
So far sales reporting has been rolled out to merchandisers, finance and store management teams within the Harvey Nichols business.
Alistair McDonald, senior business systems manager at Harvey Nichols, added: “Board allows ad hoc reports to be produced quickly, without keying data into spreadsheets from multiple reports derived from multiple sources.
“We look forward to the next phases of the project to report on stock and intake, as well as greatly streamlining the planning process between finance, head office and stores.”