A panel featuring operations director at Neptune Home, Matthew Talbot, will discuss customer fulfilment and final demand at this year’s Omni-Channel Conference.
The panel will asses issues including speed versus service, response versus reliability and cost versus convenience. And whether these services provide both greater value and what the customer wants.
Taking place on 16th and 17th September at Dexter House in London, The Omni-Channel Conference will address the need to deal more effectively with demand, fulfilment and returns. With an even larger Black Friday expected this year, the need to address these issues has never been as vital as it is now.
Starkey has an extensive background and is a recognised expert in the world of parcels and postal logistics with experience covering senior commercial roles in Royal Mail, executive director of Postcomm and commercial director of Jersey Post International.
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