Virgin goes with SageQuest

LinkedIn +

Virgin Media has installed the SageQuest enterprise fleet management system into its 2,600 installation, maintenance and service vehicles in the UK.

Executive director – access Maurice Daw said Virgin chose the system, which works through a web browser, because it highlighted opportunities for fuel saving as well as offering the potential to improve customer service.

A dashboard bespoke to Virgin’s KPIs means staff can see immediately the greatest opportunity for operational improvement. Daw said: “We have been able to replace assumptions with facts. SageQuest gives us an unbiased, real-time view of what is going on in the field with instant access to data, scaled so that any number of users can access the system without slowing or crashing.”

Share this story: