Reverse Logistics is now moving up the supply chain agenda. Each year more than £5.75 billion of goods are returned by retail stores in the UK. The logistics costs alone for handling these goods is estimated to be in excess of £500 million a year.
With the growth in internet shopping and the implementation of the WEEE Directive the volume and cost to business of returns is expected to grow. Most companies do not know the true cost of managing returns.
Cranfield University is organising a seminar on the issue, entitled Retail Returns: Managing the Reverse Supply Chain, on 4th July.
The purpose of this event is to highlight examples of current practice in retail returns, in particular the benefits of taking an integrated business approach as demonstrated by Halfords, Other case studies will be presented by media wholesaler Entertainment UK, Littlewoods Direct and third party logistics company Wincanton.
Delegates attending the seminar will receive a copy of, Tools to Manage Reverse Logistics and will learn how the workbook can assist managers to assess their reverse logistics operations and supports the development of an improvement programme. The workbook is the result of a two year research project undertaken by Cranfield School of Management and the University of Sheffield in association with the Chartered Institute of Logistics and Transport UK and funded by the Department for Transport.
The seminar is supported by “Logistics Manager”, the Chartered Institute of Logistics and Transport UK; the British Retail Consortium.