H&M is set to open its 73,000 sq m (785,765 sq ft) distribution centre in Milton Keynes which will service H&M stores in the UK and Ireland as well processing online orders from hm.com, making it H&M’s first omni-channel distribution centre.
A deal was struck for the centre in late 2017 on a 20-year lease at a rent believed to be £6.50 per sq ft. An operational launch date is due later this year.
The facility will provide increased capacity and will provide the technological foundation to meet the demands of H&M stores and online customers through a fast, flexible and efficient product flow. The distribution centre will have around 800 employees.
“We believe that the technological solutions in place at our new DC will reduce the need for our employees to engage in repetitive tasks, while enabling improvements for customer service,” said H&M UK & IE logistics manager Fay Rennocks. “We’re pleased to be able to offer some exciting new roles in an area of ever-increasing importance within our business.”
“We’re very much looking forward to opening a new logistics centre in Milton Keynes. Our customers are increasingly choosing to shop with us in an omnichannel way, so we see this facility as a really important way for us to integrate our online and store operations so that we can meet our customer’s changing needs more effectively,” said H&M UK & IE country manager Toni Galli.