Monday 18th Feb 2019 - Logistics Manager Magazine

Returns: The dark side of e-commerce


Return handling costs are a global issue. Even where labour is cheap, returns can mean double logistics costs (shipping and reverse logistics), no turnover and disappointed customers.

Find out how efficient returns solutions can enable a smooth experience for consumers, accelerated availability of returned goods, lower intralogistics personnel costs and higher storage density. Click here to access Swisslog’s report examining return handling.