Automation is playing a key role in enabling John Lewis to achieve its 2020 goal of becoming a 50/50 e-commerce and bricks and mortar retailer, John Munnelly, head of operations at the retailer’s Magna Park campus, told delegates at the Supply Chain Conference in London on Wednesday.
Sales at John Lewis for the week ending 29th December were up 4.5 per cent on last year with the strongest performance coming from fashion sales.
The John Lewis Partnership is to phase out all diesel-powered heavy trucks from its fleet by 2028.
John Lewis is piloting a service that collects any unwanted clothing bought from its 50 shops and web site from its customers’ homes and, regardless its condition, pay the customer.
The John Lewis Partnership reaffirmed its commitment to investing in supply chain and IT despite a fall in profits in the first half of 2016.