Browsing: Retail

In an omni-channel world supply chain management needs to embrace more than just products, deliveries and the internet

Retail organisations are facing a seismic shift in the markets they serve – from multiple channels to international expansion. But are the systems in place to fulfil orders and manage returns across this altered and highly complex landscape?

With ‘click and collect’ now described as ‘mandatory’ by many e-commerce experts the implications for retail supply chains are significant and far-reaching – how will they cope with the challenges?

GLIT – goods lost in transit – is an increasing problem as online shopping grows and less than honest customers find it can be an almost foolproof way for acquiring a few extras. What can retailers and carriers do?

Like all distance selling, online retailing involves a great many returns and customers are already opting for easier ways to send back unwanted good

Vista Retail, the IT service and support organisation, has signed a contract with ByBox, which enables its fleet of engineers use ByBox’s electronic locker network to receive and return parts