Transformation projects squeeze profits at ASOS
ASOS saw its profits squeezed in the first half by increased costs due to investment in logistics and IT combined with a fall in gross margins despite a strong increase in sales.
ASOS saw its profits squeezed in the first half by increased costs due to investment in logistics and IT combined with a fall in gross margins despite a strong increase in sales.
ASOS has warned that it will deactivate accounts of customers if it finds they have returned clothes after wearing them.
ASOS has seen a 14 per cent increase in its UK retail sales three months to 28 February and 13 per cent increase in total retail sales.
ASOS is partnering with CollectPlus and On the dot, to provide a same-day delivery service to Leeds University campus.
Discounting in fashion retail cut average basket values at ASOS, driving up variable costs through both its distribution and warehouse cost lines, the e-tailer said in a trading statement for the first three months of its financial year.
Sales at online fashion retailer ASOS rose 26 per cent to £2.36 billion last year as the company started to reap the benefits of its investment in its fulfilment facilities internationally.
Online fashion retailer is investing in a KNAPP pocket sorter at its Berlin distribution centre.
Doddle, has launched a Facebook chatbot using artificial intelligence (AI) to ask customers for one or more pieces of data related to their return (a 30 second interaction) that also reduces the time a customer needs to spend in-store handing over the parcel to seconds.
ASOS is accelerating its investment in distribution and logistics to create the capacity to reach £4 billion of net sales, chief executive Nick Beighton said as the company unveiled a 27 per cent increase in first half sales.
Returns are a core part of the online retail proposition giving customers to the confidence to buy goods unseen. The trouble is that processing returns is expensive, and a new study suggests that increasing levels of returns are hitting margins.