Bid Corporation is considering its options for the disposal of Best Food Logistics, which hit the headlines in March 2018 when it won back a large part of the KFC contract it had previously lost to DHL.
KFC saw its UK system sales fall nine per cent in the first quarter, parent company Yum Brands said in its quarterly results.
DHL says it is committed to delivering excellent service to KFC following the restaurant chain’s decision to return to Bidvest Logistics to service 350 sites in the north of the UK.
KFC is to use Bidvest Logistics to supply 350 restaurants in the north of the UK, following the problems at the start of its contract with DHL and Quick Service Logistics (QSL) last month.
Blaming DHL for the distribution problems at KFC is wrong, according to Richard Wilding, professor of supply chain strategy at Cranfield and chairman of the Chartered Institute of Logistics & Transport.
The saddest words in supply chain came in a tweet from KFC last week as it tried to explain to customers why there was no chicken in its restaurants.
KFC has called in Stowga to provide on-demand warehousing to help it solve its UK delivery problems with the first site going live on Friday (23rd February).
QSL, DHL’s partner in the KFC contract, says it is focused on resuming regular operations as soon as possible and deeply regrets the inconvenience caused to KFC customers.
Almost 650 out of KFC’s 900 restaurants were open for business by mid-afternoon on Wednesday (21st February) according to the company’s web site as deliveries continued to ramp up.
John Boulter, managing director retail at DHL, has apologised for the interruption of supplies of chicken to KFC restaurants, saying “we are committed to step-by-step improvements to allow KFC to re-open its stores over the coming days”.
