Thursday 13th Dec 2018 - Logistics Manager Magazine

DHL ‘committed to delivering excellent service’ to KFC

DHL says it is committed to delivering excellent service to KFC following the restaurant chain’s decision to return to Bidvest Logistics to service 350 sites in the north of the UK.

A spokesperson for DHL said: “We acknowledge KFC’s decision to invite Bidvest Logistics to service its 350 restaurants in the north of the UK.

“In conjunction with our partners, we remain fully committed to delivering excellent service to KFC‘s remaining 550 restaurants across the UK”.

KFC moved quickly to explain that there had been start-up problems with its move to DHL/QSL.

KFC signed a long-term agreement with Bidvest on Thursday (8th March) after delivery problems emerged at the start-up of its contract with DHL and QSL.

Paul Whyte at Bidvest Logistics said: “We are delighted to welcome KFC back to Bidvest Logistics. As the UK’s leading foodservice logistics specialist we understand the complexities of delivering fresh chicken. KFC is a valued customer and we will provide them with a seamless return to our network.”