Wednesday 27th May 2020 - Logistics Manager Magazine

Viewing all articles tagged with Omni-Channel Conference

Omni-Channel Conference continues today

The second day of the Omni-Channel Conference will be taking place today at the Grand Connaught Rooms in Central London. Senior figures from retail and beyond will gather for the annual event to discuss the issues key to the future of the industry.

Omni-Channel Conference

Drop shipping under scrutiny

Edward Osborne, head of the customer delivery model and direct to customer operations at John Lewis, will look at the issues involved in drop shipping, giving a detailed overview of how John Lewis operates its drop shipping while maintaining customer fulfilment, when he speaks at the Omni-Channel Conference later this month.

Adapting omni-channel to Post Office customers

The Post Office has been adapting to meet the challenge of online retail. How it has gone about that is the subject for Mark Siviter, director of mails at Post Office Limited, when he speaks at the Omni-Channel Conference later this month.

Omni-Channel Conference

All about convenience?

Mark Lawrence, operations & service director for Collect+, the store-based parcel service, will answer the question: Who is the future consumer- is it all about convenience? when he speaks at the Omni-Channel Conference later this month.

Peak challenges

The struggles and challenges faced in peak seasons will come under scrutiny from Justin Ferguson, logistics director at Buy It Direct, when he speaks at the Omni-Channel Conference later this month.

Successful strategies for returns

Is returns prevention manageable? That is the question that Alistair Sercombe, head of returns at Debenhams, will be answering at the Omni-Channel Conference later this month.

The challenge of data

How do you align organisations to improve on their data literacy to deliver a breakthrough commercial success? That is the question that will be addressed at the Omni-Channel Conference by Andrew Mann, vice president of insight & CRM, at Asda Walmart.

Case study: Running a John Lewis NDC

The Omni Channel Conference will provide an in-depth look into the day-to-day running of a large National Distribution Centre; the positives, negatives and the lessons learnt when dealing with peak seasons.

Dispersed store and online operations can impact profitability

A global survey has found that running store and online operations separately can impact retailer profitability, as well as hinder a ‘seamless’ shopping experience for consumers. Despite this, 75 per cent of the retail and consumer goods CEO’s surveyed admitted they still run their store and online operations separately.

What about the workers?

The growth of multi-channel operations has increased the level of labour intensive operations for many companies. But workforce management systems can deliver significant cost savings in a relatively short time.