All about convenience?

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Mark Lawrence, operations & service director for Collect+, the store-based parcel service, will answer the question: Who is the future consumer- is it all about convenience? when he speaks at the Omni-Channel Conference later this month.

Lawrence is a supply chain director with many years of experience across all aspects of the supply chain, having previously worked for, First Quench Retail, Fullers Beer Company, British Airways and Marks & Spencer, where he was head of UK operations until 2009.

He will focus on understanding your current and future customers purchasing behaviour and how this is changing. He will also look at what methods of selling and channels of distribution are available to attract new and current consumers.

Workshop Partner: UTL

UTL, a Unipart Group company, is the leading provider of logistics, field services and repair solutions to the mobile, media, consumer and utilities sectors. We provide anaward-winning range of services including Logistics, eFulfilment, Reverse Logistics, Customer Services, Repair & Repair Avoidance and Field & Fleet Services. We think differently. We encourage a culture of innovation at all levels of our organisation.


Exhibition and Meeting Partner: Black Pepper

Black Pepper Software is a leading onshore software development house based in Royal Leamington Spa. Our expertise in agile software scoping, design and development has helped organisations including Bravissimo, Wolseley, Jaguar Land Rover and Thomas Cook. From our permanent compliment of 35 full time software developers and trusted contractors, we provide seasoned UK based scrum teams to augment and support clients’ in house development teams.


When and where:

Wednesday 28th September 2016

Thursday 29th September 2016

Grand Connaught Rooms, Great Queen Street London, WC2B 5DA

Full details at:

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