Radiator-maker Rettig ICC has renewed its contract with Norbert Dentressangle for a further three years in a deal worth £10 million.
Dentressangle has run the contract since 1996 and provides transport from Rettig’s UK distribution centre at Birtley in County Durham. The site carries nearly 2,500 stock lines and dispatches around 2.4 million radiators, and a similar number of heating controls, a year to 1,200 delivery points.
It involves a combination of dedicated and shared user network services via a fleet of vehicles based at Birtley that make daytime deliveries to Scotland and the North of England. Then, during the night, the fleet trunks Rettig product into the Norbert Dentressangle network, which makes deliveries to merchants across the South of England the next day.
Norbert Dentressangle provides a dedicated contract manager and two Traffic Planners to manage the operation from Birtley. Rettig’s customers can access supply chain information online and all proof of delivery paperwork is scanned into the Norbert Dentressangle SHARP (Shipment Handling and Reporting Program) system, and can be viewed within 24-hours.
With on time deliveries consistently running at 99 per cent, the transport operation, together with major production line investment and the introduction of a centralised supply chain function, has enabled Rettig to reduce its average stock level by 30 per cent.
Rettig ICC (Indoor Climate Control) makes steel panel radiators, towel warmers and decorative radiators and is also a supplier of underfloor heating and controls for heating systems.
David Taylor, UK operations and supply chain director at Rettig, said: “The part-dedicated, part-network solution has made a significant contribution to our ongoing success in the UK. We have a flexible supply chain that can accommodate our daily requirements and enables us to provide our customers with an efficient, cost-effective delivery service.”