Sky has extended its contract with Unipart Technology Logistics, part of the Unipart Group, as well as awarding its set top box repair business to the company.
A dedicated logistics and repair centre at UTL’s Baginton site in Warwickshire has been created where UTL will test, refurbish and repair Sky’s set top boxes.
David Picton, Sky’s head of logistics, repair and fleet, said: “In evaluating this tough (repair) market, we were thoroughly won over by UTL’s adaptability and fresh-thinking, by their understanding of what we are trying to achieve and by their people.”
“We know that the UTL team care as passionately as we do about getting things right first time for our customers. When you match that with a relentless focus on continuous improvement and field engagement, we are confident in a productive and exciting extension to a partnership which is already exceptionally successful.”
The two companies have worked together for nearly five years and UTL is currently the centre for Sky’s UK logistics and distribution activities, supporting seven-day a week operations for 5,000 in-house and business partner field engineers nationwide.
Both companies are committed to reducing the environmental impact of their business operations, so to support that UTL aims to take more than 610 tonnes of carbon dioxide out of Sky’s annual distribution emissions with the new repair operation.
The new reverse logistics operation at Baginton also incorporates field recycling which enables all set top boxes to be tested, screened and either repaired and refurbished for re-use or broken down parts for recycling.
UTL and Sky are also committed to a zero landfill policy and are working together to find a valuable use for all waste.