Canada Post modernises processes

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Canada Post, the country’s official postal service, has selected Intermec’s CN50 to equip more than 8,000 foot-based letter carriers in order to provide timely delivery information to customers for all traceable items.

The company delivered some 11 billion letters to 15 million residential and business addresses in 2009 and is currently going though a programme to modernise its postal network end-to-end.

The new system will enable Canada Post to move away from paper-based delivery scan recording processes and will eventually be rolled out to all letter carriers.

The CN50 will communicate with the Canada Post Central Delivery Information Application, via its EA21 scanner and 3G radio technologies, to provide streamlined data capture and delivery processes.

“As part of Canada Post’s Postal Transformation initiative, the PDTs will be leveraged to deliver real-time parcel visibility and improve letter carrier productivity, delivering sustainable ROI,” said Peter Duncan, director engineering product tracking processes and systems of Canada Post. 

“The Intermec CN50 provides stronger data capture and communication capabilities than our existing hand-held solutions, and will help increase our savings and improve the end customer experience.”


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