Hobbs goes with MetaPack to manage carriers
Womanswear company Hobbs has gone live on MetaPack, the home delivery management platform, for both its e-commerce business deliveries and deliveries to store.
Hobbs will initially continue to send all parcels through its single carrier contract with Yodel, but it is looking to enhance its delivery options including international services and it believes that MetaPack will allow it to switch on further carriers and services as and when they are required.
Sue MacMillan, head of direct said: “Hobbs is committed to offering our customers the highest levels of service both instore and online. With many carriers expanding or refining their offerings, and customers certainly raising their delivery expectations, MetaPack will enable us to take full advantage and launch new services smoothly and with pace. Following a straightforward and well-supported implementation we are already exploiting our new capabilities.”