BT Supply Chain Partners has upgraded the transport management system that it uses to distribute more than 20,000 parts each day to 22,000 engineers.
The enhanced system uses Skillweb’s Houndit mobile communication system and will replace existing distribution processes. It is designed to enable the reduction of transport miles travelled by more than 30 per cent to minimise costs and environmental impact.
Julie Fisher, head of supply chain projects at BT said: “The updated mobile computing system, now known internally as BT TraX2, will ensure the effective distribution of parts from our national distribution centre in Magna Park and the distribution centre in Northallerton to the network of stores hubs for collection by local engineers or delivered direct to engineers’ lockers where geography dictates.”
“This latest solution will deliver significant improvements helping us to meet our service level agreements, while facilitating a reduction in distribution fleet mileage of in excess of 30 per cent.
“This represents a considerable saving in fuel costs with the added benefit of a reduction in the fleet size required to service the engineers demands for stores.”