Scotts & Co has awarded a two-year contract extension to Hermes for the home delivery of 2.2 million items each year.
The catalogue retailer will streamline its existing operation for items up to 15 kilograms by consolidating the requirements under a single supplier for the first time.
The new expanded contract is designed to ensure that all deliveries receive full tracking.
Hermes collects orders either from Scotts’ fulfilment centre in Swindon or direct from some 300 suppliers. This direct dispatch stock collection service for up to 80 per cent of daily deliveries minimises the company’s central warehousing requirement and streamlines the overall supply chain operation.