Scotland’s first minister Alex Salmond has officially opened Amazon’s one million square foot distribution centre at Dunfermline.
“The opening of Amazon’s fantastic new fulfilment centre in Dunfermline is a testament to their continued success as a world-leading online retailer and to the skills and abilities of the Scottish workforce that the company continues to recognise in its investment decisions,” said Salmond.
The centre at Waverley Gate handles both internet and telephone customer queries for Amazon.co.uk, including technical support for Amazon Kindle and MP3, and will create more than 900 new permanent and temporary jobs over five years.
It has been built on development land alongside the M90 near to the junction with the A92. It will distribute a wide range of items to Amazon customers all over the UK, Europe and the World and will also provide extra capacity for an ever-increasing selection of products. In addition the Customer Service Centre in Edinburgh, an Amazon software development centre – responsible for devising, creating and developing major features for Amazon customers worldwide – is situated at Waverley Gate.
Amazon’s vice president of European operations Allan Lyall said: “We are delighted to open our largest UK fulfilment centre here in Dunfermline. We aim to offer our customers the highest level of service and this centre will play an important role in the delivery of millions of items to customers all over the UK, Europe and the World. The talented workforce from our Glenrothes fulfilment centre is transferring to Dunfermline and bringing with them a wealth of experience and Amazon knowledge for the benefit of all our customers.”
Amazon has seven fulfilment centres in the UK: Dunfermline and Gourock in Scotland; Swansea Bay in Wales; and Marston Gate, Peterborough, Doncaster and Rugeley in England