Toyota launches chat line

LinkedIn +

Toyota has launched a service that enables customers to chat directly to a team member online.

The Chat Centre, which is accessible from the UK corporate website (, is available during standard working hours and offers visitors to the site three options of making contact with Toyota: chat, email and telephone.

Operations director Tony Wallis said: “Some enquiries are more urgent than others and need a more immediate response than an email can deliver, not everyone likes to make enquiries by phone. Our new Chat Centre gives website visitors the chance to make immediate contact with a member of the Toyota team, just like a phone call but at their own leisure while using the computer.”

Share this story: