John Lewis has reported a 33 per cent improvement in productivity thanks to warehouse and workforce management systems from RedPrairie.
During the pre-Christmas period, when the retailer generates 40 per cent of its annual income, operator productivity was up by 16 per cent and labour costs dropped eight per cent.
Consignment verification and put-away time was reportedly reduced from 28 hours to three and a half hours and picking improved by 40 per cent.
In addition, average ship lead times were lowered by 25 per cent, helping to increase sales by maximising stock availability at stores.
The retailer has since posted a 6.4 per cent rise in December sales for its department stores division, compared to the same period the previous year.
RedPrairie’s solution suite is now set to be implemented at all six John Lewis distribution centres by mid-2008. It was initially integrated in Northampton in 2006.