The Royal Mail Group has awarded IT and business services company Logica a five year contract to install and support two centralised business intelligence systems for the Post Office.
Logica is set to replace two current systems with information management products Master Data Management (MDM) and Dynamic Intelligence (DIW), both supplied by Kalido Limited.
MDM is designed to hold and manage all reference data, including office addresses and products for sale such as travel insurance and stamps, updating other systems each night, while DIW stores updated information about number and types of products sold daily.
The systems will be implemented in early 2009. Once live, Logica will provide applications management services for five years.
The move is part of the Post Office’s plans to modernise its systems and services to become more “responsive to market conditions and changing business needs” as well as lowering costs.
Keith Graves, head of business partnership at the Post Office, said: “The new business intelligence system will deliver major improvements in consistency, efficiency and access to information. It will also allow us to move away from our previous disparate systems by having integrated, standardised methodology, resulting in up-to-