UK out-of-home parcel network Collect+ has reported on its Christmas Day returns, with the first parcel returned at 7:06am at a convenience store in Hatfield, Hertfordshire.
With more than 50 packages returned to Collect+ stores, Birmingham was the busiest return hotspot on 25 December, followed by Redbridge (47) and Manchester (44).
“The festive period is always a whirlwind for our retailers, with extended sales periods and online shopping surges creating a constant flow of deliveries and returns,” said Sam Holden, director of parcel services at PayPoint.
Holden, who previously served as chief commercial officer at Yodel, joined PayPoint in November.
“Collect+ exists to make life a little easier during this busy period. We understand that the holidays can be hectic, and our goal is to ensure that whenever someone needs to send or return a parcel, there will be a local store nearby ready to help,” she added.
With some 14,000 locations including newsagents, convenience stores, supermarkets and petrol stations, Collect+ operates the UK’s largest carrier-agnostic parcel network.
In September, International Distribution Services, the owner of Royal Mail, announced it had acquired a 49% stake in Collect+ as part of its effort to make collecting, sending and returning parcels as convenient as possible for customers.
