DHL Supply Chain announced the deployment of SVT Robotics’ SOFTBOT platform across its global warehouse network.
Prior to implementing the technology-neutral software, automation projects required separate custom coding for every new technology, taking up to six to eight weeks to initiate new solutions.
In addition to accelerating the speed of automation deployments and accommodating different robotic technologies in its tech-agnostic system, the SOFTBOT platform provides a single, multi-site dashboard for teams to efficiently monitor system-wide operations.
SOFTBOT’s unified data layer also enables visibility into workforce activity and automation performance, with DHL aiming to utilise this to better coordinate hybrid fleets of associates and robots.
The SOFTBOT Platform is now live in 30 DHL Supply Chain sites worldwide, with plans to expand to more than 100 sites across all geographies over the next three years.
DHL Supply Chain global CIO, Sally Miller, said: “The logistics industry is characterised by rapid change – whether its customer profile, volumes, or newly emerging technology – so our automation solutions need to adapt just as quickly.
“The SOFTBOT Platform gives us an effective and efficient way to connect different types of robotics to our warehouse systems, monitor performance in real time and scale solutions across sites with confidence.”
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