Nirmal Jingar, senior engineering leader at Wayfair, will explore how AI-driven decision engines could change the way warehouses operate when he speaks at IntraLogisteX Dallas on 16 September 2026.
His presentation will examine how AI can be used to continuously balance decisions around inventory, labour, transportation and customer promises, rather than optimising each area in isolation. Jingar will also explore why governance and trust will be critical as businesses hand more operational decision-making over to AI.
Taking place at the Kay Bailey Hutchison Convention Center on 16-17 September, IntraLogisteX Dallas brings together logistics and supply chain professionals to discover the latest innovations in warehousing, automation, robotics, materials handling and supply chain technology.
FREE: Register for IntraLogisteX Dallas on 16-17 September 2026
Ahead of the event, Logistics Manager caught up with Jingar to discuss AI, decision intelligence and why governance will become increasingly important as businesses introduce AI into warehouse operations
Please introduce yourself and tell us a little about your role…
I’m an AI and supply chain technology leader focused on turning complex operational data into decisions that warehouses can actually execute. My work spans AI, decision intelligence and large-scale fulfilment systems where the goal is not to build smarter models, but to help people make better operational decisions faster and with confidence.
What will you be discussing at IntraLogisteX Dallas?
Most companies think AI will replace decisions. I believe the real shift is that AI will govern decisions. I’ll share how AI driven decision engines are changing warehouse execution by continuously balancing inventory, labour, transportation and customer promises instead of optimising each in isolation.
Why is this topic particularly important right now?
Warehouses have reached a point where people cannot manually process the number of decisions arriving every minute. The competitive advantage is no longer who has the most data. It’s who can consistently make the right decision at the right moment with the right level of trust.
What is the biggest challenge you see logistics and supply chain professionals facing over the next 12 months?
The biggest risk is not adopting AI too slowly. It’s deploying AI without governance. Fast decisions are valuable only if they are explainable, measurable, and aligned with business objectives. Trust will become the new productivity metric.
What technologies do you believe will have the biggest impact on warehouse operations over the next five years?
Decision engines powered by AI, digital twins, autonomous agents and real time simulation. The winners will not be the warehouses with the most robots. They will be the warehouses where every robot, person and system is making coordinated decisions from the same source of intelligence.
How should companies approach automation if they are only just beginning their digital transformation?
Don’t automate work. Automate decisions. Start with one high value decision that employees make hundreds of times a day, prove the business impact, and expand from there. Digital transformation succeeds one trusted decision at a time.
What are you most looking forward to at IntraLogisteX Dallas?
The conversations outside the stage. The best ideas rarely come from presentations. They come from operators sharing what actually worked, what failed, and where the next generation of warehouse innovation is heading.
IntraLogisteX Dallas takes place on 16-17 September 2026. View the full conference agenda and register to attend at: https://www.intralogistexusa.com/
